About SpinAway Casino

Who We Are

We at SpinAway are operated by Monkey 9 Limited, a company registered in Nicosia, Cyprus. Our global platform, spinaway.ca, serves players across Canada, while players located in Ontario are directed to our dedicated Ontario site through the region selector found in the header and footer. We hold a licence issued by the Kahnawake Gaming Commission, and our Ontario operations are separately licensed and regulated by the Alcohol and Gaming Commission of Ontario (AGCO), conducted and managed by iGaming Ontario. This dual structure allows us to serve every Canadian player under the appropriate regulatory framework for their location.

Our Spin Away platform is intended for players aged 19 and over. We accept a wide range of currencies including CAD, EUR, USD, INR, NZD, NOK, KRW, YEN, THB, and ZAR, making our casino accessible to a genuinely international audience while keeping our focus firmly on the Canadian market.

Our Gaming Library

Here at SpinAway, we've assembled a games catalogue that we're genuinely proud of. Our library includes over 2,200 slots on the global site, and our Ontario players enjoy access to more than 2,500 titles. Whether you're after classic three-reel fun or the latest high-volatility releases, our Spin Away lobby is organized to help you find exactly what you're looking for.

Our game selection is powered by 65 respected studios, including:

• Play'n GO, Pragmatic Play, and Hacksaw Gaming
• Relax Gaming, Endorphina, and Thunderkick
• Games Global, Wazdan, and Fantasma Games
• Stormcraft Studios, Neon Valley Studios, and dozens more

We at Spin Away also feature a strong Table Games section with 15 titles on our global site, including blackjack, roulette, baccarat, casino hold'em, and Hi-Lo variants. Our Ontario players benefit from an expanded selection of 42 table games, including dedicated Blackjack and Roulette categories with four games each.

Our Live Casino

Our SpinAway live casino brings real dealers straight to your screen. We partner with Pragmatic Play and Real Dealer Studios to deliver titles like Gates of Olympus Roulette and Amazing Baccarat. On our Ontario site, we go even further, adding Evolution to our live casino roster alongside Pragmatic Play and Real Dealer Studios.

Our Jackpot Games

For players chasing bigger wins, we offer progressive jackpot games including Queen of Alexandria WowPot, Thunderstruck II Mega Moolah, and Thunderstruck Wild Lightning Mega Moolah. We're proud to confirm that all progressive jackpot wins at SpinAway are paid in full, regardless of standard withdrawal limits. Our Ontario players have access to an even wider jackpot selection, with 10 games available on the Maple Moolah and Mega Moolah networks.

Our Banking Options

We understand that smooth deposits and withdrawals matter just as much as great games. At Spin Away, our minimum deposit is 20 USD/EUR or the equivalent in your chosen currency, and our minimum withdrawal follows the same threshold. Our Ontario players enjoy a lower minimum withdrawal of just CA$10.

Our SpinAway wallet displays all available payment options based on your location, and our support team at [email protected] is always ready to help if you have questions about specific methods. On our Ontario platform, we offer debit cards, e-Wallet payments, prepaid cards, instant banking, and fast bank transfers.

We've set responsible withdrawal limits to protect our players and our platform: 4,000 EUR/USD daily, 16,000 EUR/USD weekly, and 50,000 EUR/USD monthly, with exceptions available for our VIP-status players. Our team processes withdrawals as quickly as possible, though some payment methods may take up to five banking days.

Our Welcome Bonus

At SpinAway, we reward new players generously from the very first deposit. Under our 'Your Loyalty Is Rewarded' program, we offer a SpinAway bonus package worth up to 1,500 CAD plus 100 free spins, split across your first three deposits:

• First Deposit Bonus: 100% up to 500 CAD
• Second Deposit Bonus: 100% up to 500 CAD
• Third Deposit Bonus: 100% up to 500 CAD

Our Spin Away bonuses carry a standard 40x wagering requirement on slots unless a specific promotion states otherwise. We also run our Daily Deposit Boost promotion, giving players free spins on Sugar Rush throughout the promotional week with a 50 CAD qualifying deposit and no wagering requirement attached.

Our Ontario players receive their own welcome offer: 100 Bonus Spins for a deposit of CA$20 or more, with 0x wagering and no strings attached.

Registering With Us

Getting started at SpinAway is simple. Follow these steps to open your account via our SpinAway login page:

1. Visit spinaway.ca and select your region
2. Click the sign-up button in the top corner
3. Enter your full name, address, date of birth, email, and phone number
4. Confirm you are 19 years of age or older
5. Verify your email address
6. Make your first deposit and claim your welcome package

We permit only one account per player, and we carry out identity and verification checks to keep our platform safe for everyone at Spin Away.

Our Commitment to Responsible Gaming

We at SpinAway take player protection seriously. Our platform includes a dedicated Responsible Gaming section, and we keep player funds in segregated accounts, separate from our corporate finances. Our Ontario site includes real-time location monitoring to ensure compliance with AGCO regulations, and we restrict account access for anyone connected to AGCO, OLG, or iGaming Ontario governance to avoid conflicts of interest.

Our Customer Support

Whenever you need assistance, our SpinAway team is available through multiple channels:

• Email: [email protected] (global site) or [email protected] (Ontario)
• Live Chat: available 24/7 on our Ontario platform
• Help Centre: accessible directly from our website
• Data Protection queries: [email protected]

If you ever have a complaint, our support team works to resolve it as quickly as possible, escalating to management when needed. On our Ontario site, we acknowledge complaints within 24 hours and aim to resolve most issues within five working days.